Tory Burch Accessibility Statement

Digital accessibility matters deeply to Tory Burch, and the brand works steadily to meet the Web Content Accessibility Guidelines version 2.1 at Levels A and AA. Beyond those standards, the company also strives to satisfy the effective communication requirements set out under the Americans with Disabilities Act, along with other rules that apply to its business. This commitment shapes how the brand designs and maintains its online spaces so that more people can use them comfortably.

To keep this work moving forward, Tory Burch has teamed up with Level Access, an outside partner that administers the accessibility program and oversees how it is governed. That program reviews digital products on a continuing basis, measuring them against recognized best practices rather than treating accessibility as a one-time project. A varied group of accessibility professionals supports the effort, and that group includes people who themselves rely on assistive technologies in daily life. Their firsthand experience helps shape decisions and spot problems that might otherwise go unnoticed.

The platform also reaches past the bare minimum that compliance demands. An assistive customer experience application is made available at no cost to customers who have difficulty typing, gesturing, moving a mouse, or reading text on screen. The application can be downloaded freely and bundles together a range of helpful tools, such as replacements for mouse and keyboard input, voice recognition, speech enablement, and navigation that works without hands or touch. These features are meant to remove friction for people whose needs are not always met by conventional interfaces.

Tory Burch welcomes feedback from anyone who runs into an accessibility barrier while using its digital properties. Customers who face such obstacles are encouraged to reach out to Customer Support so the issue can be looked at and addressed. Hearing directly from users is part of how the program keeps improving, since real experiences reveal where gaps remain and where changes would do the most good. The aim is a digital experience that is open, usable, and respectful of everyone who visits.